HP 3 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp

SKU
U48RDE
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3 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
SKU U48RDE
Specification
Features
Service typeNext Business Day
Parts replacementYes
Number of years3 year(s)
TypeOn-site
Service time (hours x days)9x5
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention; PC Solution
Technical details
Number of years3 year(s)
TypeOn-site
Service time (hours x days)9x5
Manufacturer HP
PDF Url https://objects.icecat.biz/objects/
In Stock N